What happened to my quiet time?

clock

I can’t think in the mornings. To start out with, I am not a morning person. It is odd because since the time change Sunday, I’ve been waking up at 4:30, what would have been 5:30, which is earlier than I normally got up anyway.

The upside is that I can usually get to work early for some morning OT. The down side is that I start to drag long before lunch hour.

When we first moved to this new building, those of us who started at 7:30 had a very quiet office to work in. It was a peaceful start to get a jump on a productive day. Now it is a loud, noisy, bustling place at 7:30 am. It is annoying, distracting, and makes it impossible to get a good jumpstart on the day.

It doesn’t help that all the new people ever hired to replace anyone or to build up the numbers in the unit to deal with increasing business have all wanted to start at 7:30. So 8:00 people left and were replaced with 7:30 people. This doesn’t help the afternoon when we need coverage for the last half hour of the day. The newest hire wasn’t given a choice.

This is why I try to get to work extra early, so I can get my quiet time back. I need that peace to get my brain in gear before the distractions start, if I don’t then the distractions keep me from working as I want to. I find myself staring at the monitors trying to find that place of stillness and peace and balance from whence all effectiveness flows.

The unit next to us now is a recovery unit who are on the phones nearly as often as my unit. The problem is that most of them get to work even earlier than us. Some mornings they are working in silence and other mornings they are loud and boisterous. This means that even if I get to work early I can’t find my peaceful, quiet, time that gives me that edge the remainder of the day.

It doesn’t help that we are now using a TPA that is so bad that half of our complaint calls are all about them and 100% of the calls about the TPA are complaint calls. It is so stressful anymore that I dread opening a file and seeing the name that indicates the file went to the TPA. It’s enough that I’m contemplating job hunting and I really don’t want to do that. I’m finally making a decent wage and I don’t want to have to start over again at a starting wage.

If only I had my peace and quiet in the mornings once again and maybe I would have my equilibrium in place before the day started. But maybe even that would no longer help. I don’t rightly know anymore. I just have to take it one day at a time.

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