Archive for Overloaded

Shocked and Amazed

Posted in Life, Work with tags , , , , , , , , , , , , , , , , , , , on April 17, 2014 by urbannight

About a year ago, our work load doubled. We were ending the day with 40 things still needed to be done on a regular basis. Business was really picking up and they started to try to hire more people to keep up. It wasn’t just my unit that was busy and behind. Everyone one was overloaded.

The last time I was relaxed, about a year and a half ago.  And I was sick at the time.  But relaxed.

The last time I was relaxed, about a year and a half ago. And I was sick at the time. But relaxed.

Then around last November or so, the work load went up again, nearly tripled from what it had been originally. We were now ending the day with around 60 tasks waiting.

My baseline is when we had 10 to 20 tasks left over.  Which at the time was thought to be too high.  But the person who put the things into our workflow would dump a huge batch in about an hour before closing, which is only 30 minutes before the first batch of people leave for the day.  There was no way to get those items finished before closing.

The hiring to get enough staff for the new workloads hadn’t been done in a hurry so now we were REALLY feeling it.

Today at 8:30 am was the first day in over a year where my primary tasks were caught up. The bucket I work from was down to 0.

Zero.

Nothing.

Empty.

WOW.

That hasn’t happened in over a year. Over 12 month, probably about 14 months really.

I haven’t had to hunt for something to do in that long. I don’t really know what to do with myself. In order to try to find a different way to balance the clerical work loads, job duties were shifted and shuffled and moved around. In some cased, procedures have changed for work buckets from which I no longer pull. So I can’t just jump in and help with those. I am sort of at a loss this morning.

I need to find a topic to write about. Or work on photos but my camera died. Well, it’s ability to operate from a battery died. And I can’t afford to replace it until May 9th at the soonest.   The camera, not the battery.  I did that already.  The journey to find a battery made me realize it was probably time to just replace the camera.  Maybe I should clean out my desk drawers and re-organize. I’m not sure. If I didn’t have to stay on the phone lines, I would walk around the office to stretch my legs.

What I really want to do is a happy dance around the office. That that would look a little silly.